E-reputation has a major influence on the turnover of tourism professionals. Depending on the rating, whether positive or negative, the image of an establishment is affected. And beyond the note, the very content of a comment is likely to influence the decision of a user. These now pay particular attention to the quality of e-reputation.
97% of our customers renew their subscription every year
In this, Guest Suite is positioned as the No. 1 partner of tourism professionals. We accompany them in a necessary transformation: taking control of their customers’ opinions. Significant increase in the amount of reviews collected, dissemination on the platforms that matter, accurate analysis of customer comments, and support or delegation of response to reviews: these are the main areas of action of Guest Suite, which offers premium support, true keystone of our service.